Care And Use

WE’VE PROVIDED THESE ENGINEERED STONE CARE AND USE GUIDELINES BECAUSE WE WANT YOU TO ENJOY THE BEAUTY OF QUARTZ SURFACES FOR A LONG TIME TO COME.

If you have any questions, don't
hesitate to get in touch with us.

Caring for your
engineered stone

Engineered stone is usually 91%-95% quartz based, with outstanding properties to ensure longevity and minimal surface maintenance. Whilst it resists permanent staining when exposed to common household liquids such as wine, vinegar, tea, coffee, lemon juice, soda, fruits, vegetables olive oil and grease, it is recommended that you clean food and liquid spills as soon as possible. It’s always easier to wipe up a spill than deal with a dried-on stain.

Everyday Cleaning

Engineered stone requires little maintenance to keep the surface looking like new.We recommend using e-stone’s special everyday care products that are designedspecifically and exclusively for cleaning stone. They also protect the surface from staining.

You can also use warm soapy water (containing a mild detergent) and a damp cloth, or usea quality spray and wipe type cleaner.

Before using any cleaning product outside of e-stone’s product range please check the product does not contain trichlorethane, methylene chloride or high levels of alkaline/pH. Should your surface be exposed to any of these damaging products, rinse immediately with water to neutralise the chemicals.

Heat Resistance

Engineered stone will tolerate brief exposures to moderately hot temperatures, however prolonged direct contact with or radiated heat from pots and pans can cause thermal shock, discolouration or damage. Don’t place hot pots, pans or oven trays onto the surface.Use a hot pad or trivet to place hot items onto instead.

Extra-Stubborn Dried
Spills and Stains

To remove stubborn stains, or to give your stone bench top a thorough clean, we can recommend and supply the correct product. When scrubbing the surface we recommend using 3MTM ScotchbriteTM Non-Scratch All-Purpose Scrubbers. These can be used without damaging the stone. To remove adhered materials like food, gum and nail polish, first scrape away the excess with a sharp blade.

If there are any grey metal marks on the surface, a mild detergent will remove these.

Household bleach can generally be used as an effective cleaner to remove stubborn marks,but as some products are considerably stronger than others we recommend our brand of cleaning products. Contact us to discuss your requirements.

Impact Damage

Engineered Stone is tough, but not indestructible. If you hit the edge of a glass top table with enough force, you can damage the edge. Stone is the same, so take care when washing cast iron pans and wielding heavy objects in the proximity of your stone’s surface. If an accident occurs it can be repaired by one of our trained technicians. But it’ll be a repair, not a perfect fix and you may notice the repair. So it’s best to take preventative measures.